I shared this framework with CMOs at the Hellman & Freidman CMO summit this week. A few things that came up in discussions and preparation -- trust considerations must be made for different regional and global cultures - Israelis are more direct, Japanese more harmony-oriented -- this affects conversations, expectations and ultimately, trust. Challenges also exist with multi-generational differences and perspectives that can lead to misunderstandings and mistrust. Interesting to see the different factors that influence our ability to establish and maintain trust!
I shared this framework with CMOs at the Hellman & Freidman CMO summit this week. A few things that came up in discussions and preparation -- trust considerations must be made for different regional and global cultures - Israelis are more direct, Japanese more harmony-oriented -- this affects conversations, expectations and ultimately, trust. Challenges also exist with multi-generational differences and perspectives that can lead to misunderstandings and mistrust. Interesting to see the different factors that influence our ability to establish and maintain trust!